Your customers come from different parts of the world, and you may not share the same language. But there’s no reason why this should hold you back from offering the support and service your customers deserve, especially with the advancing technology of machine translation tools.
Machine translation tools help you adjust your website, emails, and chats to the language customers understand with real-time translations. So nowadays, you can eliminate every barrier or hesitation preventing your customers from opening up.
It lets you offer a great service experience and improve your customer satisfaction score. The translation tools let you attract and retain clients who otherwise wouldn’t do business with foreign companies because of communication gaps.
Here are the leading machine translation tools in different categories. Take a quick look and read on to understand why customers like or dislike them.
58.8% of all websites on the internet are in English, and the remaining 41.2% constitute various other languages.
These are the leading machine translation software solutions from G2’s Winter 2024 Grid® Report.
Google Translate lets you translate text into 133 languages for free. Google uses neural network learning to compare text from broad sources, making translation better and more contextual. The tool normally translates the text into an intermediary language, such as English, and then into a language you want.
Below are some of the notable features of Google Translate.
Google Translate is free to use. Contact the team for more details on the pricing of advanced features and application programming interfaces (APIs).
“It can translate any language there is. It can also speak it so you can learn how to pronounce it. It can also give you sentence suggestions and synonyms for the words you're trying to translate and give you other meanings for the word you typed.
- Google Translate Review, Adham H.
“The user experience (UX) could be slightly better in translating larger or longer documents, which sometimes produces uneven results or does not pick up on formatting versus text.”
- Google Translate Review, Alphonse T.
Microsoft Translator supports text and speech translations through cloud services. As of 2024, it supports 135 different languages and their variations. For less common languages, it’s a suitable machine translation tool. Microsoft Translator doesn’t support Yiddish yet.
Below are some of the notable features of Microsoft Translator.
Microsoft Translator offers a free plan. You can contact them for more details on advanced features pricing.
“Microsoft Translator is a great application that can translate various languages, writings, and pictures into our native language. Since I work in a fashion publishing company, I have to travel extensively to cover the stories of unheard-of arts and cultures. With Microsoft Translator, it becomes easier to understand their languages and have a good talk. Its live translation is amazing. I am a very frequent user of this app for my work purposes.”
- Microsoft Translator Review, Shubhangi K.
“One problem I found with frequent traveling is that since it's cloud-based software, it does not work when I don't have internet. It could be really helpful if some offline module will also be developed for it.”
- Microsoft Translator Review, Ragini N.
Google Cloud Translation API offers a simple interface for translating languages using neural machine translations. If the source language is unknown, the tool automatically tries to detect the language. It makes your content and apps multilingual.
Below are some of the notable features of Cloud Translation API.
Cloud Translation API’s pricing is as follows.
“I found Google Cloud Translation API very helpful because its accuracy rate of translating the text from one language to another is excellent compared to Microsoft Translator text API. Additionally, it supports various programming languages and is very easy to implement even in your live project.”
- Google Cloud Translation API Review, Kamran S.
“One of the things I dislike is the pricing structure of the Google Cloud Translation API. This is a potential concern for smaller businesses or projects with limited and tight budgets. These are very general services and should have a basic or standard free service. For more features, you can tell your user to upgrade to a new plan or subscription.”
- Google Cloud Translation API Review, Rohit K.
Translate Me offers free text translation in more than a hundred languages. It’s equipped with voice recognition technology and translates voice in real-time. The tool offers phrasebooks for more than fifty languages with a total of 1,500 of the most common expressions.
Below are some of the notable features of Translate Me.
The company doesn’t display its pricing, but you can get in touch with the team to learn more. The tool does come for free with limited features.
“Translate Me is one of my oldest translating platforms. It has over 90 languages, and the interface is basic and easy to navigate. The best part of the software is that it is free of cost and specially made for Android devices. The accuracy of translations is also more than 95%, making it even more reliable.”
- Translate Me Review, Nikhil Y.
“Sometimes, while translating from English to a local language, it makes a few grammatical mistakes that need to be improved.”
- Translate Me Review, Vanapalli H.
Rask AI is a localization tool that helps content creators and companies translate their videos into more than sixty languages. The software uses advanced speech-to-text and text-to-speech technology, facilitating easy translation and dubbing.
Below are some of the notable features of Rask AI.
Rask AI’s pricing is as follows.
The above rates are based on annual billing.
“Overall, I must say that Rask has exceeded my expectations, providing an excellent user experience and delivering highly accurate translations. Rask's translation accuracy is truly commendable. It handles complex language structures and nuances with precision. The software consistently produces high-quality translations across various language pairs, making it a reliable tool for users with diverse linguistic needs. The ability to customize translations according to specific contexts or industries is a standout feature.”
- Rask AI Review, Brettney Z.
“One major downside of Rask AI's video tool is its lip-syncing process. The need to first translate and then separately use the lip-sync mode is cumbersome. This two-step process doesn't happen simultaneously, causing delays and inefficiencies, particularly for multilingual content creators. It hampers the workflow, especially when working with different languages, making the tool less efficient in these scenarios.
- Rask AI Review, Gerardo V.
Unbabel is a language operations platform. It translates several languages, offes customized workflows for business goals, and configures speed, quality, and cost translations. The platform delivers real-time reporting with customization and transparency.
Below are some of Unbabel's notable features.
Unbabel’s pricing is as follows.
“Unbabel is very easy to use, and the translations seem to be on point for the more technical support tickets, which is a big upside. Putting everything live was also no problem.”
- Unbabel Review, Thijs S.
“I would have appreciated a bit more in terms of customization. Although it does allow you to adjust the tone and style of translations to some extent, more advanced customization options would be a welcome addition.``
- Unbabel Review, Kulin J.
Language I/O lets customer service professionals translate languages via email, voice, and chat. It considers a follow-the-sun model, where the platform supports every language. Overall, the platform offers support for more than 150 languages.
The software ensures all personal information is encrypted and leaves no trace behind.
Below are some of Language I/O's notable features.
Language I/O’s pricing isn’t available on its website. You can contact the team for more information related to the software’s cost.
“What sets Language I/O apart is their digital-first and customer-first-and-foremost approach to working with us. We’re a larger company that takes nearly full advantage of all the tools Language I/O offers to enterprise customers. Still, I have to believe that even their start-up clients get white-glove service. I appreciate how quickly they adapt to change and how eager they are to collaborate with other vendors we have. It's how Language I/O intertwines tech solutions with a human approach that I hold in such high regard.”
- Language I/O Review, Eric S.
“It took a good bit to integrate it to fit our needs. There are still times when it misses the mark on niche or highly technical language.”
- Language I/O Review, Yosri K.
Personal Translator by Linguatec provides seven language pairs to help customers expedite language operations. It’s secure and can scale with customers’ needs as required.
Below are some of Personal Translator's notable features.
Personal Translator hasn’t provided details on its pricing. You can contact the company for more information.
“Personal Translator Professional 20 is a great tool for fast and efficient translations. It provided a very accurate translation service when I needed a translation, made my job easier.”
- Personal Translator Review, Figen Y.
“It’s only available on the computer; it can't be used on either web or mobile, which is the worst part of it. It also does not provide any trial.”
- Personal Translator Review, Abhishek P.
Yandex offers translations in more than 100 languages. The software maintains a repository of old translations so professionals can find them quickly. It has an offline mode as well.
Below are some of Yandex's notable features.
Yandex’s pricing is 18% less expensive than the average for machine translation tools. The company charges customers based on usage and words.
“The software is compact and can be quickly downloaded from the Play Store. It has more than 100 languages for translation. The platform helps us translate any messages we need to send to our customers who are in foreign countries and have a language barrier. It helps to translate and connect with them quickly. The user can also log in to the app and access all their old translation data.”
- Yandex Review, Amit K.
“While YandexTranslate supports a wide range of popular languages, it may have limitations when it comes to less widely spoken or rare languages. The availability and accuracy of translations for such languages may be relatively lower compared to major languages. Users of less common language pairs may find the translation quality less reliable.
- Yandex Review, Panagiotis G.
Amazon Translate offers a cloud-based service that efficiently delivers affordable, high-quality language translation. Many users localize websites and applications using AI-based batch translation for more precision.
Below are some of Amazon Translate’s notable features.
Below are some noteworthy details on Amazon Translate’s pricing.
You can contact Amazon Translate’s team for more pricing information.
“Amazon translate allows me to translate words and even batch. I can do real-time translation, and Amazon translate also has auto language detection. One final thing I love about Amazon Translate is it can process various file formats.”
- Amazon Translate Review, Akarsh S.
“It's hard to tag the cost when multiple services use it.”
- Amazon Translate Review, Lezgin B.
Several questions come up in the quest for your perfect translation tool. Get answers to the most prominent ones.
A machine translation tool uses AI to contextually translate text in different languages without human involvement.
The translation goes beyond one-word to one-word substitution; the software understands the entire meaning of the original text and looks at every part of it to keep the context the same in the translated language.
Machine translation comes in three main types, each using different methods to translate text.
Machine translation has many practical uses, like the ones listed below.
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