Priya is a senior research analyst at G2 focused on customer service software. Prior to joining G2, Priya worked as a secondary market research analyst in one of the Big 4's for more than 5 years. In her free time, she enjoys cooking and spending time with her friends and family.
What is live support? Live support, also known as live chat, is a technology that allows a...
by Priya Dey
What is call recording? Call recording is the process of capturing or recording telephone...
by Priya Dey