Alyssa Towns

Alyssa Towns works in communications and change management and is a freelance writer for G2. She mainly writes SaaS, productivity, and career-adjacent content. In her spare time, Alyssa is either enjoying a new restaurant with her husband, playing with her Bengal cats Yeti and Yowie, adventuring outdoors, or reading a book from her TBR list.

HCAHPS

What is HCAHPS? HCAHPS, pronounced “H-Caps,” stands for Hospital Consumer Assessment of...

Electronic Health Records

What are electronic health records? Electronic health records (EHRs) are real-time, electronic...

Data Center Infrastructure Management (DCIM)

What is DCIM? Data center infrastructure management (DCIM) is the comprehensive process of...

Single Page Application

What is a single-page application? A single-page application (SPA) is a website or application...

Cloud Service

What is a cloud service? A cloud service refers to a wide range of services, such as software...

Virtual Reality

What is virtual reality? Virtual reality (VR) is a computer-generated simulation of a...

Identity Management

What is identity management? Identity management ensures that only authorized individuals have...

Debt Collection

What is debt collection? Debt collection occurs when a collection agency or company attempts to...

Hyperconverged Storage

What is hyperconverged storage? Hyperconverged storage is a type of storage architecture that...

Social Impact

What is social impact? Social impact refers to the effect an organization’s activities, decisions,...