Remember those days of flipping through newspapers filled with full-page ads?
Today's consumers are a different breed. They crave experiences. They want brands to not just tell them about a product but to make them feel something. They seek interactions that are innovative, technologically advanced, and resonate with their values.
The challenge? Marketers often find themselves strapped for time, budget, and resources. So how do you create these immersive experiences without breaking the bank?
Augmented reality (AR) marketing might be your secret weapon.
Augmented reality marketing software makes it possible to create these cutting-edge experiences with varying degrees of complexity, even for those without extensive coding knowledge.
Augmented reality marketing creates, communicates, and distributes virtual content in the physical environment. It is used to generate a customer-faced, immersive experience that exhibits your brand value on the applicability front. Businesses use it to personalize consumer experiences and enable positive outcomes. in an efficient way.
This article dives deeper into the benefits and applications of AR marketing and equips you with the knowledge to implement a successful AR marketing campaign.
Ready to unlock the power of AR marketing for your brand? Let's get started.
Augmented reality as a marketing and advertising tool effectively promotes your minimum viable product (MVP) through virtual sampling. Customers quickly adapt to digital product experiences, as compared to brick-and-mortar ones. Digital availability leads to improved customer loyalty, and loyal customers mean better business.
Planning an AR campaign is as easy as narrowing down your last go-to-market (GTM) conversion report and analyzing what element drove the most traffic. Coupling the same in an AR data environment, you can create personalized campaigns, digital illustrations, and 3D narratives for customers.
As for digital marketers, AR is used for creating online visual catalogs on guest or third-party websites to eliminate any scope of website ad blocking. Consumers willingly click on AR-based ads and consume the related content. Creating web-based applications through Java servlets (web containers) with assorted AR sales tools also boosts source attribution due to a simplified user interface (UI) for mobile users.
Some common examples of AR marketing include virtual makeup rooms, boutiques, car test drives, ticket booking, and 360° travel videos.
Do you know? The AR market is projected to reach $88.4 billion by 2026 at a compound annual growth rate (CAGR) of 35% across commercial and healthcare sectors.
Source: MarketsandMarkets
For traditional brick-and-mortar stores, AR marketing provides a way to reduce in-store cycle inventory and warehouse maintenance through cloud storage.
Customers can try out dozens or even hundreds of virtual items through their AR devices to find the ones that meet their needs.
DHL and Walmart use augmented reality technology to eliminate their manual warehousing operations or create virtual shoppable content.
Before incorporating AR, you must know how to design, code, and execute programs in an integrated data environment without compilation errors. Using a dedicated software development kit equips you with the necessary integrated tools and features to create engaging visuals for digital signage.
AR isn’t just a way to rack up customer conversions but a solution of permanent sustainability. Let’s look at some industries that have wilfully invested in AR as a medium to establish their expertise in the market.
Business-to-consumer (B2C) brands like Dulux, Asian Paints, and Sephora have cataloged their brands online using AR. Clicking on a digital catalog or QR code on their website creates an AR-powered product experience.
You can virtually select from a wide range of options from the cloud server and manipulate them in real time using your fingers. These experiences have a playful aspect, which is why people enjoy them a lot.
AR marketing is used to create a paperless “paper” that cuts carbon emissions and promotes a healthier ecosystem. Companies like Aircards and Vossle have developed 3D business cards to share virtually through your smartphone camera.
Downloading AR business cards maintain a marketing repository, increases client callbacks, and personalizes your outreach.
Starbucks, Pizza Hut, and Burger King are famous for creating unique brand dispositions via AR. By pointing your camera at a Burger King billboard, you can navigate to their nearest burger king restaurant and get a free Whopper!
Starbucks Reserve Store, The Shanghai Roastery, was one of the first coffee chains to offer guided AR tours about how coffee goes from bean to brew.
The rising demand for customer assistance in automotive marketing has nudged big names like BMW, McLaren, Ford, and Mercedes Benz to create AR applications.
These applications act as self-service tools and empower customers to learn as they see. Just point the camera inside the application on a plane surface and interact with a virtual car model. Consumers can also take a 360° video tour, learn about the features, and choose color preferences before purchasing.
AR real estate apps like Magicplan, Airmeasure, and Vera use existing floor plan software to create virtual showings.
Since augmented reality for marketing got an initial bank shot of success, it has expanded its footprint in the e-commerce world. With AR, consumers can examine a product in an immersive landscape under different conditions, zooming into every little detail with their fingers.
Major e-commerce giants like Alibaba, Shopify, Amazon, and Flipkart are branding themselves as AR-powered shopping platforms. Be it clothing, makeup, accessories, or eyeglasses, AR guides a shopper through all sorts of precautions before investing their money.
Did you know? Amazon has opened a hair salon in Brushfield in London. Customers use AR to experiment with different hair colors, balayage, and products before buying them through "point-and-learn" technology.
In IT, the traditional design processes have been replaced with augmented reality applications that implant prototypes on a plane surface and interact with them. Apple, Microsoft, Adobe, YORD, and Niantic are IT firms that use localization mapping and geo AR to design and market their products.
Gucci, Burberry, Dior, and Versace are some of the imperial brands that create AR-infused fashion experiences. All of these brand applications offer virtual try-on of high-end fashion ensembles, which users can explore to pre-book the latest collections.
Source: YouTube
Different companies have utilized AR marketing to woo their customers and optimize purchase intent.
However, there are a few rules of thumb of traditional marketing that transcend into AR marketing as well.
Marketing has never been about the brand but the customer. Voicing your consumer's dissent and creating a value proposition around it is a permanent mantra of a successful marketing strategy.
Embedding augmented reality technology in a sensitive workflow gets more complex and confusing. It’s essential to learn about the outcomes of different kinds of immersions created by augmented reality and choose what fits your target audience.
While creating an AR marketing experience, a user needs to understand the following parameters in detail:
Object recognition in augmented reality marketing plays a crucial role in labeling consumer product categories. It attaches a 3D digital object against the physical backdrop that either supports the brand or provides instructions on how to use it.
A great example of this is the latest version of IKEA Place, an AR design app owned by IKEA. IKEA Place is powered by object recognition technology and lidar sensors to identify physical objects like a room's faucets, windows, hallways, and furniture.
Source: YouTube
Let’s look at the process in which object recognition helps create augmented reality experiences.
Learners can interact with its components and deeply understand the object. And it all happens in a matter of seconds.
Augmented reality marketing experiences are created in a high-fidelity environment where you can place computer-generated objects. It's done by emulating the illumination, color, light sound, and textures similar to physical objects.
Fidelity can also be achieved by creating impactful sound effects, like the thud caused while assembling something, a fender struck by a car, or rain crackling over the windows. Uniquely positioning yourself to resonate with the desires of customers always wins hearts.
Providing immersive virtual content creates a scope for proximity marketing and directs consumers to your retail outlets.
Pratting about outcomes isn't the ideal way to market your offerings in a highly competitive era of social revolution. Knowing at what stage your buyers currently are and how to nurture them effectively through augmented reality increases your conversion opportunities manifold. AR helps you educate your audiences about how they can solve the challenges they face by going a step ahead of the competitor and creating even better promotional content.
The critical aspect of AR immersions for a business is to encourage a compassion-driven bond. Brands like Puma and Sephora are already changing their business model with AR to understand their customer requirements and align their website for simple navigation. Leading with emotion builds trust and, at the same time, reduces continuous product-related feedback.
Did you know? Pepsi Max created an interactive AR campaign for Londoners waiting at a bus stop by crafting immersive visuals of a fiery comet, dinosaurs, and a snickering tiger. They succeeded in distracting passengers from the tedium of waiting and made them smile.
Because of the COVID-19 pandemic, people now prefer digital experiences and facilities over traditional physical experiences. Be it their home, workplace, or any outdoor environment, they strive to remain connected with everyone on the go.
Scene tracking in augmented reality registers the user environment and creates localization boxes to overlay virtual content remotely from your central networking hub.
The customer accesses everything about the product through their cell phones: content, technical assistance, guidance, or other brand-related feature. L'oréal and Maybelline have taken this initiative further by using AR Modiface technology to empower their customers to sample makeup and cosmetic products at home.
The impact of these experiences proved highly beneficial as their revenue increased by 20% in a quarter of three months. This increased number of product applications also increased their visibility in untapped markets.
Augmented reality and virtual reality are both emerging tech that creates 3D immersions, but the difference lies in the level and pitch of the immersions created.
Augmented reality marketing aims to enhance the user's sense of immersion by creating 3D visualizations of real-life objects. Whether in a retail store or at home, increased immersive marketing is a way to keep a customer connected to your brand through a mobile device, AR headsets, or holographic devices along with high-speed internet.
Virtual reality, on the other hand, completely immerses a customer in an artificially rendered space where they can interact with virtual avatars from around the world. Virtual reality marketing (VRM) creates a company metaverse for customers to generate curiosity and impact purchase decisions.
VR marketing is a spin on our physical environment that embeds human senses into a different reality, activated through VR headsets or hardware. Whether semi-immersive virtual immersion (360° video) or full VR immersion (virtual environment represented through object recognition), it helps connect with tech-friendly audiences.
Apart from the observable success of AR marketing, companies are always searching for new ways to leverage immersive technology for business-to-business (B2B) segments. marketing. In the B2B and software-as-a-service (SaaS) segment, companies still use solutions like PowerPoint presentations, paper agreements, or Microsoft Word proposals to pitch their products to patrons.
As a result, the entire marketing funnel, from marketing qualified lead (MQL) generation to deal finalization, becomes skewed, thereby increasing turnaround and depleting ROI.
Developing augmented reality marketing for vendors can help eliminate confusion regarding product navigation during product presentations. You can provide your clients with audio, visual, or kinesthetic experiences to reduce information load and increase deal opportunities. Vendors can interact with products, experiment in real time, and provide feedback.
By using AR sales tools to create a customized product, organizations can reduce implementation costs, staff overheads, and logistics by a considerable amount and communicate better.
As e-commerce and retail businesses shift their focus to creating more technology-driven experiences, AR is the most affordable option for them to invest in.
When it comes to augmented reality in advertising, consumers all around the world are already aware of the few brands which have done it successfully. Companies releasing 3D billboards of their products have gained massive word of mouth and attracted global consumers without even investing a single dollar.
AR marketing emphasizes an emotional connection with the prospect rather than bombarding them with bulk content. It also certifies a company's willingness to work with powerful digital tools for the sake of the consumer.
Here are seven major benefits you can get out of AR marketing:
While numerous case studies and research have ascertained the success of AR in marketing, implementing it as a full-scale solution can backfire. As most firms are diverting to drip marketing, introducing AR into such automation workflows
might be hard to track.
The AR industry is doing fine with investments and capital flowing in, but you have to be realistic about the obstacles you’re going to encounter.
As augmented reality grows exponentially, it brings a magical element to the otherwise monotonous marketing world. For sure, AR marketing will be a precursor for companies to drive a monopoly in the market and consumer surplus.
Your consumers are closer than you think! Design and customize flexible AR apps and execute digital experiences with AR SDK software.
Shreya Mattoo is a Content Marketing Specialist at G2. She completed her Bachelor's in Computer Applications and is now pursuing Master's in Strategy and Leadership from Deakin University. She also holds an Advance Diploma in Business Analytics from NSDC. Her expertise lies in developing content around Augmented Reality, Virtual Reality, Artificial intelligence, Machine Learning, Peer Review Code, and Development Software. She wants to spread awareness for self-assist technologies in the tech community. When not working, she is either jamming out to rock music, reading crime fiction, or channeling her inner chef in the kitchen.
Believe it or not, augmented reality (AR) tech dates back to the 60s.
What is proven was once only imagined.
Believe it or not, augmented reality (AR) tech dates back to the 60s.