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Ansoff Matrix: Growth Strategies, Challenges & Benefits

July 19, 2024

Ansoff matrix

Every company aspires to grow.

Regardless of a company’s size, leadership aims to get better and grow bigger with time. And whenever growth is mentioned, the Ansoff Matrix springs up in discussion. 

The Ansoff Matrix, or product and market expansion grid, offers four strategies that support a company's growth and expansion while analyzing associated risks. This model falls under product management software and helps leaders and entrepreneurs decide on future growth plans and strategize operations.

H. Igor Ansoff, a Russian-American mathematician and business manager popularly known as the father of strategic management, developed and published the Ansoff Matrix in a Harvard Business Review article. Marketers and business leaders later used this model to evaluate growth opportunities and associated business risks.

The Ansoff Matrix was developed to analyze and guide business decisions while creating a new growth strategy. Since its inception, companies have utilized this planning tool to organize marketing strategies essential to growth effectively.

Ansoff growth matrix strategies

Certain Ansoff Growth Matrix strategies provide a straightforward approach to a seemingly complex growth project. These strategies help leaders understand different growth avenues, enabling them to evaluate their options better.

Ansoff determined that there are two ways to approach a growth marketing strategy: adjust the product or adjust the market. Depending on your approach, you'll fall into one of the four quadrants: market penetration, product development, market development, or diversification.

Ansoff Growth Matrix Strategies: market penetration, market development, product development, and diversification.

The Ansoff Growth Matrix

Market penetration

A market penetration strategy is when companies aim to sell more to the existing markets and increase their market share. For example, all telecommunication companies sell to customers in the same market. They introduce offers and promotions to encourage customers to try their services. It helps them expand their existing customer base and sell the same products and services to more customers. 

The main objective when utilizing this strategy is to increase the current market share. However, you can also implement a market penetration strategy while the market is still growing. Once the market reaches saturation, you should choose a different strategy.

A market penetration strategy can be implemented by changing up the current marketing mix. This can be done by adjusting pricing tactics, updating promotional efforts, and more.

Risks associated with market penetration strategy

Although market penetration helps companies increase their market share, there are certain risks you should consider before adopting this growth strategy. 

Below are the risks associated with a market penetration strategy:

  • Less income. Introducing offers and discounts helps you increase sales, but at the same time, it decreases the profit margin. Big companies can optimize production costs by producing in bulk and making profits regardless of discounts. However, small companies might not be able to sustain themselves if their products have a high production cost. 
  • Questionable reputation. Suppose a luxury brand offered a substantial discount on one of its products. In that case, it might impact other products sold at a premium cost. Customers will get accustomed to cheaper products than luxury ones, affecting the overall reputation of the business.

Product development

A product development strategy is centered around developing new and improved products for existing markets. It requires businesses to have a strong understanding of present market conditions and customer needs. Based on these factors, companies can add new offerings to their product portfolio. 

Tip: Businesses can use product development software to create and improve their products quickly and efficiently.

Companies usually expand their product range by investing in research and development. For example, the automobile industry is welcoming autonomous vehicles as customers' needs are evolving. Industry leaders are now focused on developing self-driving and electric cars as environmental pollution concerns grow. 

Before taking the product development route, you should ask these questions:

  • What do your customers need from you? 
  • What are their pain points? 
  • How can you appeal to their wants?
  • How can you address their expectations through your product?

Once you have the answers, you can plan and inform your approach to product development.

Risks associated with product development

Product development requires significant investment in research and development. Below are various risks associated with new product development:

  • Hiring people. A large share of this investment goes into hiring the right people. Even if you scrutinize candidates with multiple interviews, there's no guarantee that the hired person will stay with the company throughout the product development process. Their wants and expectations might change with time.
  • Introducing new technology. Assess the current market conditions and introduce new technology early to provide sufficient time for product development. The new product might fail if the technology is introduced too early or too late.
  • High-risks projects. With the reduction in regulations and easier credit access, investments in high-risk projects are increasing. Project managers need to handle such projects diligently and mitigate risks associated with delays or other product development challenges.

Market development

Businesses that adopt a market development strategy enter new markets with existing products. New markets can be different geographic locations or new customer segments. You can also target new types of customers in your current market through a different market segmentation strategy.

Before implementing this strategy, a company should:

  • Own technology to use in the new market
  • Check whether customer behavior in the new market is similar to the existing customer base
  • Verify whether  potential customers are profitable and can spend on buying the company's products and services

Ensure you understand your new customer base before implementing marketing strategies. This task alone is the reason it's a riskier strategy than market penetration. There are many ways to approach this strategy. You can revamp your product's packaging, adjust your distribution channel, or expand your product into new countries or cities.

Risks associated with market development

Market development and expansion might sound exciting and attractive, but there are some risks.

Common risks associated with marketing development are:

  • Investment. Market development requires massive capital investments. If the development opportunity doesn't pay off, companies might suffer losses.
  • Business operations. Expanding and developing a market requires time and effort. Because of this, a company might not be able to manage the business operations on time, leading to losses in the current market.

Diversification

A diversification strategy can be related or unrelated. Related diversification is when a company stays within a familiar market or extends its product offerings while keeping common similarities. The riskier of the two, unrelated diversification, is when a company extends into a market or industry they have zero experience with.

Before proceeding, ensure your business has the resources to develop a new product and perform market research to confirm the need.

Risks associated with diversification

A company faces maximum risk when it enters a new market with a new product line. Some common diversification risks are:

  • Brand reputation. Expanding into new markets with a new product might confuse your existing customers. They might perceive that you are no longer a leader or specialize in your primary product offerings.
  • Capital. Diversification requires enormous capital and debt expenses that might put a company into strenuous financial obligations.
  • Supply chain. With diversification, your production, storage, and shipment needs increase, making it challenging for your supply chain to manage extra burden.

How to use Ansoff Matrix

You can choose a growth strategy based on your vision and other factors, such as associated risks, available resources, and capital requirements. Here are a few ways you can start using the Ansoff Matrix and realize growth.

Weigh your options

Evaluate each strategy that can help you grow your business while considering the risks and opportunities. 

These tips will help you better understand the strategy that best supports business growth.

  • Market penetration. Revamp your marketing strategy and target new audiences. You can introduce offers and promotions to increase sales of your products and services while gaining market share.
  • Market development. Identify the opportunities and threats in your market by conducting a political, economic, social, and technological (PEST) analysis or using a cultural, administrative, geographic, and economic (CAGE) distance framework. You can use market segmentation to target different groups and explore other sales channels separate from the ones you're already using.
  • Product development. Introduce new variants of products or revamp existing ones to increase sales in the target market. You can also focus on improving time to market and customer service to increase sales and brand equity.
  • Diversification. Although diversification is risky, it helps limit the damage when one product or market gets affected. There is a minimum scope of leveraging gained expertise in a foreign market with a new product. You might need to conduct a few hits and trials to identify what works and what doesn't.

Evaluate your risks

Conduct a risk analysis to understand the threats you're most likely to face in the chosen growth strategy. Prepare a mitigation plan to deal with avoidable risks and create a contingency policy to address those risks. 

You can create a risk impact probability chart to identify the risks you need to prioritize and address before the rest.

Select the best strategy

Once you have identified the risks, you will understand the strategy that'll benefit your organization the most. You can also use decision-making software to select the best strategy for your company.

Evaluate all options and start implementing the most appropriate strategy among them.

Benefits of the Ansoff Matrix

The Ansoff Matrix helps organizations assess their growth plans. It evaluates every option to grow and weighs them to choose the best one. There are various other benefits of the Ansoff Matrix, including:

  • Simplicity. The Ansoff Matrix is easy to understand and implement. It showcases four different growth strategies in a simple way, making it uncomplicated for decision-makers without a marketing background.
  • Risk Analysis. The matrix ensures that businesses don't encounter unforeseen risks after implementing these strategies.
  • Alternatives. It provides multiple growth strategy alternatives, helping you select the best one based on your purpose and plan. 

Challenges of the Ansoff Matrix

Although the Ansoff Matrix segment's growth plans are based on the market and products, there are a few challenges that shadow its widespread adoption. These challenges are as follows:

  • Competitors. The Ansoff Matrix ignores market competition, making the model more suitable for ideal situations where competition is minimal. However, a company would have to strategize and surpass existing competitors in any market or product.
  • Cost-benefit analysis. The Ansoff Matrix doesn't consider the benefit gained from investing in a particular growth strategy, making it tricky to weigh these strategies and choose the most beneficial one.
  • Accuracy. Although the Ansoff Matrix is simple to understand and implement, it might not accurately predict how a market would react to a new or existing product. 

Aspire to grow, but with a plan

You can use the Ansoff Matrix to plan your growth strategy by analyzing the risks associated with each one. Measure those risks and understand whether your business can mitigate or contain them. This will help you make strategic decisions to expand your product portfolio or enter new markets.

Learn more about market opportunities and tap into lucrative business possibilities.


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