Kelly Fiorini

Kelly Fiorini is a freelance writer for G2. After ten years as a teacher, Kelly now creates content for mostly B2B SaaS clients. In her free time, she’s usually reading, spilling coffee, walking her dogs, and trying to keep her plants alive. Kelly received her Bachelor of Arts in English from the University of Notre Dame and her Master of Arts in Teaching from the University of Louisville.

Learning Portal

What is a learning portal? A learning portal is a website or online platform that gives employees...

White Labeling

What is white labeling? White labeling is when a company makes a product that another company...

Release Notes

What are release notes? Release notes are written technical documents with details on new software...

Text Mining

What is text mining? Text mining is the process of turning unstructured text into structured data...

Network Monitoring

What is network monitoring? Network monitoring is the process of continuously observing a computer...

Story Mapping

What is story mapping? Story mapping is a visual outline that helps a software development team...

Product Critique

What is a product critique? A product critique is an evaluation of a product to uncover its...

Product Strategy

What is product strategy? Product strategy is a big-picture plan outlining a product’s direction...

Vulnerability Assessment

What is a vulnerability assessment? A vulnerability assessment is discovering and evaluating...

Enterprise Asset Management

What is enterprise asset management? Enterprise asset management (EAM) is the process of tracking,...