10 Best Payment Gateways in India for 2024

Written by Samudyata Bhat | Feb 13, 2024 11:07:00 AM

Today, a single scan enables a million possibilities. 

From groceries to gadgets, payment gateways are ensuring the smooth flow of secure and instant digital transactions in India.

India's e-commerce market has generated more than 63 billion US dollars in sales in 2023, and this is projected to exceed 107 billion dollars by 2027, as per Statista! This is why, selecting the most convenient and widely accepted means of payment in the local market is vital to flourish in this rising industry.

Payment gateways provide a convenient, secure, and efficient way for Indian businesses to accept payments from customers online. They also support various Indian payment methods, including unified payments interface (UPI), immediate payment service (IMPS), and national electronic funds transfer (NEFT)—making them ideal for businesses that want to reach a broader customer base in India. 

With so many alternatives accessible, entrepreneurs and company owners will need to invest time to study and identify the best payment gateways and methods for Indian consumers. 

We've prepared a list of India’s best payment gateways, along with their features, accepted payment choices, fees, pros and cons, and things to consider when choosing the best one for your business.

Best Payment Gateways in India (at a glance)

*These software solutions are ranked using an algorithm that calculates customer satisfaction and market presence based on reviews from our user community. For more information, please check out our G2 Research Scoring Methodology.

We’ve picked the best payment gateways in India so you can immediately get started and get the most value for your money. 

Ready for seamless and immediate payment cycles? Check out the list of the best payment gateways in India for 2024 to find the best fit for your business. 

G2’s Winter 2024 India Regional Grid® Report

1. Paytm Business  

Paytm for Business is a payment gateway in India popular for its secure and reliable transactions. This platform is suitable for businesses of all sizes and supports various payment methods, including credit and debit cards, net banking, UPI, and Paytm Wallet. It is a cost-effective solution that is easy to set up and use. Paytm Business also offers a variety of features, such as instant activation, easy integration, recurring payments, refunds, and more. 

Highest-rated features:

Paytm for business is well known for the following features:

  • Real-time payments
  • Two-factor authentication
  • Instant payment

Paytm Business pricing

There is no setup fee or annual maintenance fee, and merchants are only charged a transaction fee when a customer makes a payment. The transaction fee varies depending on the type of transaction.*

  • Standard plan merchant discount rate (MDR):
    • UPI payments: 0% 
    • Wallet payments: 1.99%
    • Net banking payments: 1.99% 
    • Debit card payments: 0.40-1.99% 
    • Credit card payments: 1.99% to 2.99% 
    • EMI payments: 2.99% 
  • Enterprise plan: Available on request

 

* In addition to the transaction fee, merchants may also be charged a GST (Goods and Services Tax) of 18% on the transaction fee.

What users like best:

“The best thing about Paytm Business is that they provide business accounts for each and every business. They provide sound boxes and card machines for payment purposes. And the technology used in sound boxes is very convenient to use. And they provide loans based on the payments they get from the business applications. And we can make payments easily. We can pay recharges and bills through Paytm. And by scanning the scanners, we can also use our credit cards.”

- Paytm Business Review, Chintala P.

What users dislike:

“Sometimes, the app seems congested with various icons and uses. I would prefer something with a more systematic user interface (UI); most of the time, it's confusing.”

- Paytm Business Review, Bharath D.

Does Paytm Business have a local presence in India?

Paytm Business is headquartered in Noida and has offices in all major cities in India, including Bengaluru, Gurgaon, Mumbai, Hyderabad, Pune, Chennai, Kolkata, Ahmedabad, Jaipur and Lucknow. 

 

Address: Skymark One, Shop No.1, Ground Floor, Tower-D, Plot No. H-10B, Sector 98, Noida, Uttar Pradesh 201301

 

Phone: +91-120- 4770770

 

Find more details on contacting Paytm Business.

2. Paypal 

PayPal for Business is a universal payment solution that offers secure online transactions. It lets users manage payments and transfers easily without sharing financial details with merchants. It is ideal for personal and business use as it can be integrated into existing marketplaces, e-commerce sites, and more seamlessly. Apart from supporting multiple payment options, PayPal also offers access to tools to create invoices and detailed financial reporting that can track payments and sales.

Highest-rated features:

Key features of Paypal are:

  • Multi-currency
  • Online payment portal
  • Credit  and debit card acceptance 

Paypal pricing

PayPal utilizes a hybrid pricing model that combines transaction fees with subscription plans for additional features and services. 

  • Transaction fees:
    • Standard rate: 2.9% + ₹24.6 per transaction.
    • International rate: 4.4% + a fixed fee based on the currency.
    • Micropayment rate: Businesses accepting frequent, small payments (less than ₹820) can apply for a 5% + ₹4.1 rate.
  • Subscription plans:
    • PayPal Payments Pro: ₹0 to ₹24,600 monthly, depending on transaction volume and features.
    • PayPal Commerce Platform: ₹3,279 onwards

Additional fees may apply for specific services like currency conversion, chargebacks, or API access.

 

* All plans are per user month and billed annually. The price is converted at ₹82/USD. 

What users like best:

“It is one of the easiest and safest ways for international money transfers and receiving money from freelancer websites. It has a customer-friendly interface and clear instructions on its usability. Upon implementation, creating a PayPal account is easy and requires verification of documents like a national identification card or a passport for security purposes. On integration, a user can link their PayPal account to a bank account or a Visa card and use them to receive money. PayPal also responds to customer queries and concerns within 24 hours most of the time. It has features like holding funds for up to 21 days to ensure the safety of both the buyer and the seller, or rather the sender and the receiver. It has no limitation on the frequency of use per day, month, or year.”

- Paypal Review, Allan M. 

What users dislike:

“The downside of PayPal is that the transaction fees are high. The fees eat up everything if you receive seller payments or transfer funds between currencies. PayPal will also place arbitrary holds or freeze accounts as a security matter but with little explanation. PayPal offers a lot of buyer protection but very little seller protection. In the case of fraud or disputes, PayPal favors the buyer. This can lead to situations where sellers are disadvantaged, especially if a buyer makes false claims or initiates chargebacks without valid reasons.”

- Paypal Review, Nancy T.

Does PayPal have a local presence in India?

PayPal has offices in four major cities in India, including Chennai, Bengaluru, Mumbai and Hyderabad.

 

Address: Futura Tech Park, 334, Rajiv Gandhi Salai, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119

 

Phone: 044 6634 8000

 

Find more details on contacting PayPal.

3. Razorpay 

Razorpay is a comprehensive payment solution provider that simplifies online transactions for businesses and individuals. Razorpay has become a leading player in the Indian digital payments domain with its diverse features like subscription billing and disbursement, competitive pricing, and focus on the local market. It ensures secure transactions with robust security infrastructure and compliance with international standards.

Highest-rated features:

Some well-known features of Razorpay include:

  • Fraud protection tools
  • Instant payment
  • Reporting and dashboards

Razorpay pricing 

Razorpay utilizes a tiered pricing model with per-transaction fees and optional subscription plans for additional features and services.

  • Per-transaction fees:
    • Standard rate: 2% of the transaction amount + ₹2
    • International rate: 3% to 5% + fixed fees
    • Micropayment rate: Available for transactions under ₹100 at 5% + ₹1
  • Subscription plans:
    • Razorpay Pro: ₹999
    • Razorpay Plus: Available on request

* All plans are per user month and billed annually. The price is converted at ₹82/USD. 

What users like best:

“Razorpay's payment gateway boasts multilingual support, empowering users to select their preferred language. Integration with websites, applications, and stores is straightforward. The interface is visually appealing and user-friendly, enabling smooth navigation between payment methods without requiring a page refresh. With support for various payment methods and a commendable success rate, Razorpay ensures detailed invoice updates at each stage. Users can easily track failed transactions. Additionally, Razorpay offers the convenience of saving user details for hassle-free logins. Should any issues arise, the beneficial customer support from Razorpay makes it an integral part of my weekly frequent usage in my business management routine.”

- Razorpay Review, Sai C.

What users dislike:

“There may be brief delays in problem resolution due to delayed customer support response times. In addition, the price structure, while competitive, might be challenging to comprehend, particularly for companies with specialized needs.”

- Razorpay Review, Yogesh I.

Does Razorpay have a local presence in India?

Razorpay is headquartered in Bengaluru and has another office in Gurgaon.

 

Address: 3rd, 4th and 5th Floor, Kothari Arena, 24, Hosur Rd, Chikku Lakshmaiah Layout, Koramangala, Bengaluru, Karnataka 560029

 

Contact Razorpay’s sales team here.

4. Amazon Payment Services

Amazon Payment Services is a suite of applications that enables organizations to accept online payments from customers. In addition to being a payment gateway that allows credit cards and other digital payments, it provides risk management services and fraud prevention tools. Amazon Payment Services also offers various transaction alternatives, including buy now, pay later plans, and one-click payments. It is a dependable and secure method for accepting payments from clients around the globe in over 170 countries and territories.

Highest-rated features:

Some of the many features of Amazon Payment Services include:

  • Two-factor Authentication
  • Instant payments
  • Payout time

Amazon Payment Services pricing

  • Pay-as-you-go: 2.9% + ₹24.6 per transaction with no monthly charges
  • Basic: ₹2,050 and 2.6% + ₹8.2 per transaction
  • Pro:  ₹6,150 and 2.4% + ₹8.2 per transaction
  • Business: ₹12,300 and 2.2% + ₹8.2 per transaction
  • Enterprise: Available on request

* All plans are per user month and billed annually. The price is converted at ₹82/USD. 

** International transaction rates may differ.

What users like best:

“It lowers the number of chargebacks and fraudulent transactions due to the use of advanced fraud protection; it engages clients from the shopping cart to the checkout as clients create a once-off account with Amazon; it also utilizes the most recent technology consumers like. It is one of the best payment software for real-time money transactions.”

- Amazon Payment Services Review, Mthandazo M.

What users dislike:

“The integration of this software with its website is not as advanced and popular, like Stripe and PayPal.”

- Amazon Payment Services Review, Raja B.

Does Amazon Payment Services have a local presence in India?

Amazon Pay (India) has an office in Bengaluru. 

 

Address: 8th Floor, Brigade Gateway 26/1 Dr. Rajkumar Road, Bengaluru, Karnataka 560055.


Contact Amazon Payment Services’ sales team or get in touch with their support team here.

5. PayPay 

PayPay is an industry-leading digital payment platform that facilitates the transfer of funds internationally for individuals and businesses. You can easily streamline online transactions, transfer funds, and handle invoices—all from a single, user-friendly platform. With security and advanced fraud protection, PayPay provides convenience, adaptability, and assurance, making it an intelligent fiscal management method.

Highest-rated features:

PayPay is popular for the following features:

  • Credit and debit card acceptance
  • Reporting and dashboards
  • Internationalization of currency and language

PayPay pricing

  • Standard transaction fee: 2.9% of the transaction amount + ₹24.6 per transaction
  • Subscription management fee: ₹82 per active subscriber
  • Micropayment fee:  5% of the transaction amount for payments below ₹820

* All plans are per user month and billed annually. The price is converted at ₹82/USD. 

What users like best:

“PayPay is convenient to use. It is effortless to transfer money one-to-one via PayPay. PayPay also provides amazing cashback after transactions, and it is widely accepted by shops, online and offline.”

- PayPay Review, Gaurav B.

What users dislike:

“Since this payment gateway is mainly used for international purchases, the payment transaction takes longer than usual. Furthermore, there are extra penalties and charges when any payment is missed by a day.”

- PayPay Review, Ankit Kumar S.

Does PayPay have a local presence in India?

No, but you can connect with their support team here.

6. Stripe Connect 

Stripe Connect empowers platform and marketplace creators by streamlining online payments. When customers purchase on your platform, their funds seamlessly flow to you and your sellers. Connect handles intricate payment routing, automates payouts, and simplifies compliance, allowing businesses to focus freely on building vibrant communities. Connect offers a robust yet flexible infrastructure from global currencies to fraud prevention, fostering trust and facilitating smooth financial transactions.

Highest-rated features:

Stripe Connect’s highest-rated features are:

  • E-commerce software integration
  • PCI compliance
  • APIs

Stripe Connect pricing

  • Transaction fees: 0.25% of payout volume to every payout issue to connected accounts (sellers or service providers)
  • Monthly fees:
    • Per active user:  ₹164 for each connected account that received a payout
    • Express and custom accounts: Ranging between  ₹2,050 to  ₹24,600 per connected account

* All plans are per user month and billed annually. The price is converted at ₹82/USD. 

What users like best:

“Stripe Connect is one of the payment gateways that can be integrated by the developers very easily, so it decreases production time, and the chances of payment failure after integration are also next to nil. It also handles KYC payments, which is very helpful.”

- Stripe Connect Review, Madhav Z.

What users dislike:

“Stripe charges a fee for each transaction processed through their platform, which can add up for businesses with a high sales volume. Stripe Connect is currently available in a limited number of countries, and companies operating outside these countries may be unable to use the platform. It also has limited customization options; sometimes, businesses require more customization options than what Stripe Connect provides.”

- Stripe Connect Review, Beshoy S.

Does Stripe Connect have a local presence in India?

No, but you can get in touch with their sales team or connect with their support team here.

7. Payoneer

Payoneer is a popular global payments platform that partners with freelancers, small and medium-sized businesses, marketplaces, and organizations to assist with challenging payment concerns. Payoneer enables you to receive payments from clients and marketplaces present anywhere, in multiple currencies, with fast settlements and competitive fees. You can easily manage your funds with a multi-currency account, pay suppliers and contractors globally, and withdraw funds to your local bank account in over 190 countries.

Highest-rated features:

Well-known features of Payoneer are:

  • Two-factor authentication
  • Multi-currency
  • Dispute resolution

Payoneer pricing

  • Free: Available for payment to other Payoneer users 
  • Fee-based client payment: 3% for credit cards, 1% for ACH bank debits (US only)
  • Fee-based payments to non-Payoneer users: 1% fee 
  • Payoneer Global Account: ₹2,455.9 
  • Currency Conversion Service: ₹2,045.9

* All plans are per user month and billed annually. The price is converted at ₹82/USD. 

What users like best:

“Honestly, my participation with Payoneer has been exceptional. I've been using Payoneer from the beginning as a regular payment method. This online payment entrance stage supports me with being paid from numerous sources, for example, the freelancing and monetizing stage. I can quickly receive payment from other Payoneer users. It's the best financial consulting firm I've ever worked with!”

- Payoneer Review, Ravinder Kishore L.

What users dislike:

“The biggest downside is that you must receive at least $5000 in your account before you can access the request payment feature. They also charge 3.5% per transaction when you pay with their physical or virtual card. Furthermore, there is also an annual fee for the prepaid card.”

- Payoneer Review, Jones M.

Does Payoneer have a local presence in India?

Payoneer has a liaison office located in Bengaluru.

 

Address: 102 10 A, We Work RMZ Latitude Commercial, Bellary Rd, Hebbal, Bengaluru, Karnataka 560092

 

Contact Payoneer’s support team here.

8. Authorize.net

Authorize.net, a service provider for Visa solutions, operates as a payment gateway. It securely handles credit card and eCheck payments, letting businesses accept money on websites, phones, or even on the go. Apart from facilitating payments, they offer fraud protection, recurring billing, and tools for developers. With 24/7 real-time customer support, Authroize.net aims to create a digital bridge between shoppers and online stores.

Highest-rated features:

Authorize.net is known for the following features:

  • Credit and debit card acceptance
  • Recurring billing
  • PCI compliance

Authorize.net pricing

  • All-in-one (for new merchants): ₹2050 and per transaction 2.9% + ₹26.6
  • Payment gateway (for existing merchants): ₹2050 and per transaction ₹8.2 + daily batch fee ₹8.2

* All plans are per user month and billed annually. The price is converted at ₹82/USD. 

What users like best:

“Authorize.net allows my firm to process credit card transactions efficiently. Processed transactions are typically deposited into our bank account on the next business day. They have a few different pricing structures to fit your needs best. Their pricing plans include no setup fee, and the transaction prices are very reasonable.”

- Authorize.net Review, David H.

What users dislike:

“Some users may find the pricing structure of Authorize.net a concern. This could include transaction fees, monthly subscription fees, or additional charges for certain features. While Authorize.net is praised for its flexibility, some users might find the integration process complex, especially if they are unfamiliar with programming or development.”

- Authorize.net Review, Hazif N.

Does Authorize.net have a local presence in India?

No, but you can connect with their support team here.

9. Planet Payments 

Planet Payments offers a comprehensive and secure payment solution to organizations. Their point-of-sale (POS) and online payment features simplify the payment process for customers. Planet Payments accepts payment methods like digital wallets, divided payments, American Express, Visa, and Mastercard. The organization's customized solutions further streamline the process for organizations to seamlessly incorporate pre-existing systems into their platform. 

Highest-rated features:

Popular features of Planet Payments include:

  • Split payments
  • Accounting integration
  • Real-time payments

Planet Payments pricing

  • Pay-as-you-go: 2.9% + ₹24.6 per transaction with no monthly charges
  • Basic: ₹2,050 and 2.6% + ₹8.2 per transaction for upto 2,000 transactions
  • Pro:  ₹6,150 and 2.4% + ₹8.2 per transaction for upto 5,000 transactions
  • Business: ₹12,300 and 2.2% + ₹8.2 per transaction for upto 10,000 transactions
  • Custom: Available on request for transactions above 10,000

* All plans are per user month and billed annually. The price is converted at ₹82/USD.

What users like best:

“I appreciate Planet Payments for their efficient and convenient payment solutions. Their system is user-friendly, making transactions seamless and hassle-free. The variety of payment options they offer, including online and mobile payments, caters to different customer preferences. Additionally, their excellent customer support ensures any issues are addressed promptly.”

- Planet Payments Review, George N.

What users dislike:

"The platform is user-friendly, however, users can often experience slowness and lags due to backend updates.”

- Planet Payments Review, Sushil M.

Does Planet Payments have a local presence in India?

No, but you can connect with their sales team here.

10. PayU 

PayU is a one-stop shop for hassle-free, global online payments. It has developed a safe and secure ecosystem that allows individuals and businesses to make or receive payments via technology-enabled innovations like integration with WhatsApp and real-time reporting and analysis. Accepting over 150 payment methods, you can create invoices, make instant settlements, access working capital solutions, and gain valuable business insights—all within a single, intuitive platform.

Highest-rated features:

PayU is popular for the following features:

  • Performance and reliability
  • Two-factor authentication
  • Credit and debit card acceptance

PayU pricing

PayU offers a transparent, pay-as-you-go pricing model with no setup fees. This means you only pay for the transactions you process, making it a suitable gateway for businesses of all sizes. 

  • Credit and debit cards: 2-3% per transaction
  • Net banking: 1-2% per transaction
  • Wallets: 1-2% per transaction
  • UPI: 0.4-1% per transaction

* All plans are per user month and billed annually. The price is converted at ₹82/USD. 

** Additional fees may apply depending on the country and currency.

What users like best:

“PayU accepts many payment methods, credit card, debit card, transfer, American Express, and digital wallets; it also provides security and protection for data and transactions, reducing the risk of fraud and ensuring the confidentiality of personal and financial information. It is easy to integrate with popular websites and e-commerce platforms. Additionally, it has multilingual support and provides real-time reporting and analysis.

- PayU Review, Erika R.

What users dislike:

“When you use PayU to accept payments, your payments are only released once a week, which can easily become a cash flow problem; most businesses don't lean towards such payment options and would prefer their payments released at least the next day.”

- PayU Review, Chike I.

Does PayU have a local presence in India?

PayU is headquartered in Mumbai and has offices in three other cities in India, including Bengaluru, Gurgaon, and Pune. 

 

Address: First Floor, Shiv Building, 139-140, Sahar Rd, next to Garware House, Shiv Adarsh Society, Vile Parle East, Andheri East, Mumbai, Maharashtra 400057

 

Contact PayU’s support team here.

Best payment gateways in India: Frequently asked questions

Q. What are the benefits of using payment gateways for a business in India?

A. Payment gateways benefit the Indian market for several reasons:
  • Convenience: Payment gateways allow customers to make online payments quickly and easily.
  • Security: Payment gateways use encryption and other security measures to protect customer data.
  • Reduced fraud: These gateways help businesses reduce fraud by verifying customer information and identifying suspicious transactions.
  • Improved cash flow: Businesses can receive payments immediately using a payment gateway.
  • Support for Indian payment methods: Payment gateways support various Indian payment methods, including UPI, IMPS, and NEFT.

Q. What are the different types of payment gateways in India?

Payment gateways in India can be categorized into two main types:
  • Hosted payment gateways redirect customers to a secure payment page hosted by the payment gateway provider.
  • Non-hosted payment gateways integrate directly into your website or app, allowing customers to complete the payment process without leaving your site.

Q. How do I choose the right payment gateway for my Indian business?

A. Choosing the right payment gateway for your business in India is crucial for ensuring a seamless and secure online payment experience for your customers. Here are some key factors to consider when making your decision:
  • Support of payment modes: Ensure the payment gateway supports a wide range of payment methods popular in India, including credit/debit cards, net banking, UPI, and mobile wallets like Paytm and PhonePe.
  • Security: Prioritize payment gateways that adhere to stringent security standards like the payment card industry data security standard (PCI DSS) to protect sensitive customer information.
  • Settlement cycles: Understand the settlement cycle, which determines how quickly you receive funds from processed transactions. Look for gateways with faster settlement cycles.
  • Ease of integration: Choose a payment gateway that easily integrates with your website or eCommerce platform. Check for available documentation and plugins.
  • Customer support: Ensure the payment gateway provides reliable customer support to address any technical issues or queries you may encounter.
  • Brand reputation: Consider the reputation and experience of the payment gateway provider in the Indian market.

Additionally, assessing and aligning with specific business needs, such as international payment support, subscription-based payments, or recurring billing, is vital before choosing.

Q. Are payment gateways safe to use for my business in India?

A. Yes, payment gateways are generally safe for businesses in India. They employ robust security measures to safeguard sensitive customer information and prevent unauthorized transactions. Reputable payment gateways in India adhere to industry standards like PCI DSS and implement multiple layers of security, including data encryption, secure socket layer (SSL) certification, and fraud detection systems. 

Q. Why should I trust G2’s Grid® Report for India?

A. G2's Enterprise India Regional Grid® represents software usage in the Indian subcontinent. We have algorithmically ranked payment gateway solutions based on factual data from product reviews submitted by G2 users in India. This information is helpful for Indian software purchasers making informed purchasing decisions. G2's Asia Pacific headquarters in India also houses one of the company's largest workforces. 

Find us here: 1st Sector, HSR Layout, Bengaluru, Karnataka, 560034.

Manage and process multiple business-to-business (B2B) payments with payment processing software.